Shipping Policy
At Ehamay Silver Jewelry, we strive to ensure that your orders are processed and shipped promptly. Please review our shipping policy below for both national and international orders.
Processing Time
All orders are processed within 24 hours. Orders are not shipped or delivered on weekends or holidays.
National Shipping
Shipping Methods: We offer standard shipping via Bluedart.
Delivery Time: Depends on tier cities and our delivery partners.
International Shipping
Ehamay ships products globally. To place your order, please contact us via WhatsApp at this link or call us at +91 9511160605.
Shipping Methods: We ship internationally via DHL.
Shipping Rates: Please reach out to us through WhatsApp for shipping charges.
Delivery Time: May vary depending on your country.
Note: We do not offer Cash on Delivery.
Customs and Duties
For international orders, please note that you are responsible for any customs fees, tariffs, or duties that may apply upon arrival in your country. Ehamay Silver Jewelry is not liable for any additional fees imposed by customs.
Lost or Stolen Packages
If your package is lost or stolen, please contact our customer service team as soon as possible. We will help you investigate the issue and take appropriate action.
Shipping Costs
Shipping costs are calculated at checkout based on the weight of your order, delivery location, and selected shipping method. You will be able to review and confirm shipping charges before completing your purchase.
Shipping Issues
1. Lost or Damaged Shipments: If your shipment is lost or arrives damaged, please contact us immediately at info@ehamay.co. We will work with you to resolve the issue, which may include sending a replacement or issuing a refund.
2. Incorrect Shipping Address: Please ensure that your shipping address is correct before placing your order. Ehamay is not responsible for shipments sent to incorrect or incomplete addresses provided by the customer. If you realize there is an error in your shipping address, contact us as soon as possible to correct it.
Contact Us
If you have any questions or concerns regarding our shipping policy, please contact us at ehamay.reachus@outlook.com or via the contact number on our website.
Changes to Shipping Policy
We may update our shipping policies from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website following any changes constitutes your acceptance of the updated policy.
Thank you for choosing Ehamay Silver Jewelry! We appreciate your business and look forward to serving you.